If you are a new business owner, you need to learn everything about reverse logistics. It is a supply- chain management variant that allows the movement of goods and products from the customers all the way back to its sellers/manufacturers. After the customer receives their product, the processes such as recycling or returns need the implementation of reverse logistics.
The process of reverse logistics begins with the customer and moves backwards, following the intricate supply chain going all the way to the product distributor or manufacturer. The process could also include certain processes that need the end consumer to be responsible for final product disposal, which includes refurbishing, recycling, or resale of the product.
Business organizations use the method of reverse logistics to move the goods back from the customers to the origin-destination via the company’s supply chain. The prime goal here is to regain the value via disposal or product acquisition. This helps recoup brand value & ensure that repeat customers stay loyal to the brand.
In the process, the return for a product is signaled by the customer after uthorization of the company post identification of the product’s existing condition. Most reverse logistics process is implemented for refunds & replacement of faulty products.
With the help of a trusted shipping service provider, you can outsource your reverse logistics needs and create value for your brand. The process helps turn any waste into company sales & also helps build a customer’s trust in the company.